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Sensory Appeal in Website Design

couple having an immersive dining experience symbolizes how we can use sensory appeal to improve the visitors' experience of our websites

From lively music to fragrant dishes, this Mexican restaurant engages all the senses. They have transformed what could have been a simple meal into a memorable experience, that guests will keep coming back for. In this post, we explore how to replicate this immersive, multi-sensory experience with our websites--to captivate and engage our visitors.

August 11, 2024 • 3 min read

While creating the website for The Bed and Breakfast at Asheville Farm, we had a lot of fun researching resorts and other B&B properties. The most irresistible properties made us feel like we were already there--and the more we read and saw, the more we wanted to visit!

These sites were able to make us feel the comfort of the soft feather pillows and plush cotton bedding. We could imagine the view and hear the gentle, crashing waves on the white, sandy beaches, with birds singing on the balcony to welcome the new day. We could practically smell the cool, salty ocean breeze drift-in through the sheer curtains as the sun began to rise.

These listings used vivid imagery, descriptive language, and multimedia elements to create a sensory and emotional experience, making it feel as though we were already enjoying the amenities and beauty firsthand. They were utilizing a marketing approach is known as sensory or experiential appeal, sometimes referred to as 'sensehacking.'

Factors that Make Sensory Appeal Effective:

  1. Emotional Connection

    Sensory appeal can trigger feelings of pleasure, comfort, nostalgia, or excitement, leading to a stronger connection with the brand.
  2. Memory Retention

    Sensory experiences engage multiple senses, making them more memorable and impactful over time.
  3. Immersive Experience

    By engaging the senses, this type of emotional marketing can be highly persuasive in the purchasing decision.
  4. Differentiation

    In a crowded market, sensory appeal helps a brand stand out by offering a unique and memorable experience that competitors may not be providing.

Of course, sensory appeal may not be the best approach for marketing all types of products and services. However, if you're in the business of selling an experience, consider sensehacking alongside other emotional strategies like storytelling and nostalgia. These techniques can be powerful tools for connecting with your audience, generating sales, and creating lasting positive impressions.

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Examples of Using Sensory Appeal Online

1. Linkedin: Examples of sensory appeal writing

examples of sensory appeal writing

2. Airbnb property: Example of bnb listing that activates all the senses

sensory appeal writing in airbnb listing

3. Airbnb, the brand: 'Don't Go There. Live There' print and online campaign

father swimming with kids at airbnb home cooking at airbnb home woman playing with kids at airbnb home young couple at airbnb home

Above: Airbnb 'Live there. Even if it's just for a night.' print ads. Below: Airbnb 'Live There' home page.

airbnb live there campaign home page

4. Concept mockup with breathtaking main photo

mockup template for bed and breakfast

Above: Mockup home page (source: getmotopress.com).

5. Camp Wandawega video tour of property

book now pagedirectional arrow

Above: Camp Wandawega 'book now' page. Below: The video embedded into main section of 'book now' page.

6. Camp Wandawega photo tour with hand-drawn map of property

tour pagedirectional arrow

Above: Camp Wandawega 'camp tours' page. Below: Hand-drawn camp map at bottom of 'book now' page.

camp map

7. Apricot Lane Farms 'autoplay' video sampler

apricot lane farms home pagedirectional arrow

Above: Apricot Lane Farms 'home' page. Below: The video that's embedded into the top of this home page.

Summary

Sensory appeal (also known as sensehacking or immersive appeal) is an extremely powerful, yet often underutilized, tool for engaging visitors and setting yourself apart from competitors--especially when it comes to websites.

While we've discussed techniques like vivid imagery, descriptive language, sound, and other multimedia elements, there are certainly many more creative approaches we haven't even considered.

Sensory marketing may not be suitable for every business, but for those selling experiences (like travel, lodging, events, or fashion), it naturally complements and greatly amplifies the core selling message.

Combined this with other emotional strategies, such as storytelling and nostalgia, and you've likely transformed an ordinary, static website into a lively, memorable journey--one that generates excitement, boosts sales, and leaves a lasting positive impression.

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If you'd like to discuss improvements to your existing website or if you're looking for an entirely new site, call us at 828-551-9761. We'll do everything possible to help you succeed online.

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