Small Business Website FAQs
The most commonly asked questions about our small business web site design package.
1. Why should I choose you over a DIY site builder?
DIY website builders like Wix, Squarespace, and Weebly can be appealing if you're looking for a quick, easy solution. But in our experience, they have their limitations:
SEO Performance
When monitoring search engine placement for our clients, we can't recall ever seeing a site built on a DIY platform ranked highly in Google. (While WordPress sites can rank well, we wouldn't consider it to be a DIY option. The setup process, implementing security measures, and mastering the dashboard can be pretty complicated.)
Page Speed
Loading speed is a major ranking factor for Google and it has a huge impact on user experience. So, we ran a Google PageSpeed Insights performance audit for the home pages of Wix, SquareSpace, Weebly, and ours.
While their home pages are probably not built on their own platforms, we assume they'll do their best to optimize their own sites. Here's what we found:
Because there is a small variation in scores each time a speed test is run, we conducted the test five times for each site and posted the best score for each.
While the other platforms' home pages may be more complex than ours, the fact remains that Google and your visitors prioritize fast, responsive pages that perform well across devices. Additionally, simpler sites like ours (not reliant on complex databases) tend to be more secure.
In the end, we believe our custom-built website option offers the best experience, performance, and security for many small businesses.
2. Do you offer a satisfaction guarantee?
Yes, we offer a satisfaction guarantee. For details about our payment terms and refund policy, please refer to our Terms of Service page. We want you to be completely happy with us and your website.
3. Who writes the content and provides photos for our website?
You are the expert on your business, so we ask that you provide the text and images for your website. While we're happy to provide suggestions, content creation and sourcing images is the responsibility of our clients.
4. I have a question that isn't covered here. How can I get in touch?
If you have any additional questions or need more information, please give us a call at 828-551-9761. We're always happy to chat and help potential clients make the best choice. If we believe that our services aren't the best fit for your needs, we'll be upfront and honest about that as well.